Privacy Policy

Effective September 5, 2026. Last updated September 5, 2026.

This Policy describes how Direction Tutors, LLC, doing business as Michael Jordan College Prep, collects, uses, shares, and protects information in connection with our website and our tutoring and college preparation services.

1. Introduction and Scope

1.1 Direction Tutors, LLC, doing business as Michael Jordan College Prep ("MJ Prep"), is an active business in the State of Texas.

1.2 Throughout this document, "we," "us," and "our" refer to MJ Prep, its staff, and its employees. "You" and "your" refer to the client who accepts our Terms and to the student receiving our services.

1.3 This Policy covers our website at mjprep.com (the "Site") and the services we provide in the student's home, at a public location, and online.

1.4 This Policy works alongside our Terms and Conditions. Where the Terms describe what we do, this Policy describes what happens to the information involved.

2. Who This Policy Covers

2.1 If the student is under 18, a parent or legal guardian provides the student's information and accepts this Policy on the student's behalf.

2.2 For the rights described in Section 14, information about a student is treated as the parent or guardian's information.

3. Information We Collect

3.1 Contact information. Your name, email address, and phone number, which we use to communicate with you, schedule sessions, and send updates.

3.2 Student information. The student's name, grade level, high school, any records you provide, and specific learning needs. For in-home sessions, we also collect your home address. This information is provided by a parent or legal guardian.

3.3 Payment information. Payment card information is collected and processed by our third-party payment processor. We do not store full payment card details on our servers.

3.4 Session recordings. Online sessions may be recorded, as described in Section 5.

3.5 Practice and diagnostic data. Scores, answers, and progress data generated when a student uses the practice and diagnostic platforms we provide.

3.6 Website analytics. Your IP address, browser type, operating system, the pages you view, and the dates and times of your visits.

3.7 Cookies and similar technologies. Small text files stored on your device that help the Site function and help us understand how it is used. See Section 10.

4. How We Use Your Information

4.1 To match the student with a tutor, schedule sessions, and communicate with you about the student's progress.

4.2 To prepare score reports, session recaps, and practice plans.

4.3 To process payments and administer your account, including the charges you authorize under our Terms.

4.4 To operate, secure, and improve the Site.

4.5 To send appointment-related messages, as described in Section 9.

4.6 To meet our legal obligations and to enforce our Terms.

4.7 We do not sell or rent your personal information.

5. Session Recordings

5.1 Online sessions may be recorded by MJ Prep for quality assurance and tutor training. We will notify you before recording.

5.2 Recordings are the property of MJ Prep and are not shared outside MJ Prep.

5.3 Recordings are deleted within 180 days. This is shorter than the retention period for other records described in Section 12.2.

5.4 Students and parents may not record, photograph, screen-capture, or livestream any session or any MJ Prep materials without our prior written consent.

6. Software and Artificial Intelligence Tools

6.1 We use software tools, including artificial intelligence tools, to support our work. Examples include preparing score reports, drafting session recaps, organizing practice data, and scheduling.

6.2 An MJ Prep employee reviews the materials we send you.

6.3 To provide these services, student information may be processed by the third-party platforms described in Section 7.

6.4 We do not use student information to train artificial intelligence models, and we do not permit the providers of the tools described in this Section to use it for that purpose.

6.5 Section 9 of our Terms governs work the student submits to us. Nothing in this Section permits a student to submit work they did not write.

7. How We Share Your Information

7.1 We share your information only with service providers who help us deliver our services, and only as needed for that purpose or as required by law. These include:

a. our scheduling platform;

b. payment processors;

c. practice and diagnostic platforms;

d. communication tools;

e. the software tools described in Section 6; and

f. the tutor assigned to you.

7.2 Your home address is shared only with the specific tutor assigned to an in-home session.

7.3 We may disclose information if required to do so by law, or in the good faith belief that disclosure is necessary to comply with a legal obligation, protect our rights or property, or protect the personal safety of users of the Site or the public.

7.4 We may transfer information in connection with a sale or reorganization of the business.

7.5 We do not sell or rent your personal information.

8. Marketing and Testimonials

8.1 Under Section 12.4 of our Terms, you grant us permission to use the student's first name, last initial, score results, and any review or testimonial you provide in our marketing materials, on our website, and on our social media.

8.2 We will not publish a student's full name, photograph, or contact information without your separate written consent.

8.3 You may withdraw this permission at any time by emailing director@mjprep.com, and we will remove the material from any channel we control within a reasonable time.

9. Text Messages and Phone Calls

9.1 By providing a phone number when booking a consultation or enrolling, you consent to receive appointment-related calls and text messages from MJ Prep and from your assigned tutor.

9.2 Message and data rates may apply.

9.3 You may opt out of texts by replying STOP. Opting out does not relieve you of your responsibility to know your session times.

10. Cookies and Website Analytics

10.1 We use cookies, which are small text files stored on your device, to help the Site function and to help us understand how it is used.

10.2 We collect website analytics to analyze how the Site is used, diagnose technical issues, and improve the experience.

10.3 You can manage or disable cookies through your browser settings. Disabling cookies may affect how the Site functions.

11. Data Security

11.1 We implement reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure.

11.2 Data transmitted to and from the Site is encrypted using HTTPS.

11.3 No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Data Retention

12.1 We retain your personal information for as long as necessary to provide our services to you.

12.2 We keep client and student records for two years after the last session. After that period, records are securely deleted or anonymized.

12.3 Session recordings are deleted within 180 days, as described in Section 5.3.

12.4 We may retain information for longer where we are required to do so by law or where it is needed to resolve a dispute.

13. Children's and Students' Privacy

13.1 We do not knowingly collect personal information directly from children under the age of 13. All information about a student is collected from a parent or legal guardian.

13.2 If we learn that we have inadvertently collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

13.3 Most of our students are between 13 and 18. A parent or legal guardian provides their information, holds the rights described in Section 14, and may review, correct, or request deletion of that information at any time.

14. Your Rights and Choices

14.1 You may contact us at any time to:

a. request to see the personal information we hold about you or your student;

b. correct or update that information;

c. request that we delete it; or

d. opt out of non-essential communications, such as promotional emails.

14.2 Send requests to director@mjprep.com. We will respond within a reasonable time.

14.3 We may keep information that we are required or permitted to retain, as described in Section 12.4.

15. Changes to This Policy

15.1 We may update this Policy from time to time. Changes apply to information handled after the change takes effect.

15.2 We will post the updated Policy with a revised "Last updated" date, and we will email you before any material change takes effect.

16. Contact

16.1 Questions about this Policy or our data practices may be sent to director@mjprep.com.

16.2 MJ Prep, Carrollton, TX. Phone (877) 467-8886. Email director@mjprep.com.